Carolina Theatre Star Members receive exclusive ticket buying priorities and privileges - including access to our online account management system, MyAccount.
Through MyAccount members can purchase tickets to Star Series Performances with reduced fees, manage tickets, and renew membership.
Members can order with reduced fees by logging into MyAccount below or call the box office at (919) 560-3030.
Mobile users log in here.
After logging in, select "BUY MEMBER TICKETS OR PLANS" to purchase your tickets.
Member Ticket FAQ
What is a Star Member? A donation of $150 or more to our general fund automatically enrolls you in our Carolina Stars membership program at our FAN level. Star Members receive invitations to special events, access to premium seats not available to the general public and reduced fee online tickets ordering. More on becoming a member.
What are Star Series Performances? The Theatre host 200+ live events annually. Between 50 and 60 of those events are part of our Star Series. Many others are in partnership with outside organizations including Duke Performances. *****
Can I still buy tickets to non-Star Series Performances? Yes. However, preferred Member seats may not be available. *****
When do member tickets go on sale? Member tickets are available during our email presales. Never miss a presale by signing up for our concerts list in the "signup" box located on our homepage. Signing up for our concerts email list ensures you will always be among the first to know what shows are coming to the Carolina but does not make you a Star Member.
Where are member seats located? For each Star Series event, we hold premium seats that are not available to the general public. You can only access these seats by logging into MyAccount to purchase or by calling the box office at (919) 560-3030.
Are member seats guaranteed to be available? While we work to hold more member seats than we think we will need, it is possible for our allotment to sell out. However, for the vast majority of shows, members will have access to premium seating weeks and even months after a show goes on sale.
Are Members allowed to return or exchange tickets? Yes. Star Members may exchange tickets for an account credit up to 72 hours before the event.
Are Members allowed to resell tickets? No. Seats reserved for exclusive member purchase are not permitted for resale. However, members are allowed to receive an account credit up to 72 hours before the event.
I have logged into MyAccount but cannot find the show I want. What do I do? Please remember that shows are in date order, meaning a show that went on sale today may be several pages into the MyAccount show listing. Please use the “next” button at the bottom of the show list to continue to look for your event. If you have looked through all of the shows and still cannot find your selection, your show may be a rental event produced by an organization other than the Carolina Theatre. Member tickets are only available for Star Series events, produced by the Carolina Theatre.
I cannot login to MyAccount. What do I do? First try the “Forgot your password” option located in the login box on the MyAccount login page. If you are still having trouble, please contact the box office at tickets [at] carolinatheatre [dot] org or (919) 560-3030.