CAROLINA STARS MEMBERSHIP PROGRAM

FREQUENTLY ASKED QUESTIONS

1.  What is the difference between single and couple membership?

$100 buys a single membership. At memberships $150 and up, you may add one additional adult in your household to your membership card.

2.  What is the Carolina’s membership cycle?

There is no specific cycle. Carolina Theatre memberships are good for one year from the date you become a member.

3.  If I become a member in the month of February, will I need to renew my membership again before the new season of events begins?

No, membership is for one year and will expire on the last day of the month prior to the month you joined as a member. In this case, if you joined as a member on February 15, your membership will expire January 30, the following year.

4.  How will I know exactly when my membership expires?

You will receive an acknowledgement letter from the Carolina along with a membership card that lists your expiration date.

5.  Will the Carolina let me know when it is time to renew?

Yes, you will receive a renewal letter from the Carolina at least one month before your membership is due to expire.

6.  If my spouse/partner and I separate, what will happen to our membership?

The Carolina Theatre will allow both partners use of the membership until the membership expires, unless you instruct us otherwise.

7.  When I become a member at the $100 level or above, how soon will I be able to receive a discount on tickets?

As soon as your membership has been fully paid and entered into our system, you will be eligible to receive the discount. You will receive your membership card and receive full membership benefits within five to ten business days . 

8.  If I am at the $100 level or above, what performance tickets will I receive a discount on?

Members at $100 or above will be eligible to receive a discount on all Star Series performances. Ticket discounts generally range from $3 to $6 off per ticket. Please check specific performance information for more details. 

9.  How do members receive performance information?

As a member you will receive Encore, our annual newsletter and a season brochure. And, if you wish, we will add you to our e-mail fan club and will email you with member only specials. Our schedule is always up to date at , plus we mail postcards announcing special shows and events.  

10.  Will my name be printed in Carolina Theatre publications?

Yes, unless you ask us not to print your name.

11.  How will my name be listed in the Carolina's publications?

Your name will be listed under the appropriate membership level and written as you indicated. If you did not make a special request then your name will be listed as commonly written. For example: John and Mary Smith.

12.  What if I don’t want my name in the Carolina's publications?

If you tell us you would like to be anonymous, we will not print your name.

13.  Why would my name not be listed in the Carolina's publications, or be listed in the incorrect category?

The program guide is printed twice a year and lists all donors from the previous year. The donor list in the annual report includes all donors from the year of the report. The donor list in the Spring Encore lists all donors who have given to this fund year up to the date we send the document to the printer. Although we do our best to run the list as late as possible, there is always a chance that some names will not make it. If your name is listed in the wrong category, your membership status probably changed after the list was generated.

Still have questions? Call Stephanie Kirby at 919-560-3040, ext. 226 or e-mail her at stephanie@carolinatheatre.org.