How do I reserve tickets to a show?
All groups, regardless of size, must complete our online reservation form to attend any Arts Discovery show. At the top of this page, you’ll find the Reservation tab, where you’ll enter your group’s information and hit the submit button. Our education team processes reservations on a first come, first served basis. If you do not receive an emailed invoice within five days of submission, please contact our educational team at 919-226-8877.
I represent a homeschool; can I attend an Arts Discovery show?
Absolutely! Please fill out our online reservation form linked above with as much information as you can. Your reservation will be processed on a first come, first served basis with all other school groups. If you do not receive an emailed invoice within five days of submission, please contact our educational team at 919-226-8877.
When do reservations start for the 2019-2020 season?
Reservations for the 2019-20 season opened on Monday, August 19, 2019 at 11:00AM. Durham Public School registration began on August 5, 2019.
How much are tickets?
Price per person, regardless of age, for all shows is $8.00; 7.5% percent sales tax is included in that price. Reduced prices are available for Title 1 schools that qualify. A limited number of complimentary seats are reserved for Durham Public Schools.
Do chaperones/teachers/infants have to pay?
Yes. Schools receive one free ticket for every 30 seats purchased, intended to cover chaperone attendance. Additional chaperones, teachers or parents can pay at the door on the day of the show. Infants that will sit on a parent’s lap do not need a ticket.
When do I pay for my group’s tickets?
Payment is due three weeks prior to the show; we accept all major credit cards, check, and cash.
How long are the shows?
Most Arts Discovery performances are 60 minutes.
How many shows can I reserve?
Each Durham Public school may reserve complimentary tickets to three shows. There is no limit to the number of shows a school or group pays to attend.
What happens if school is canceled on the day of my show?
If your school is delayed or canceled due to weather or any other unexpected event, you will receive an account credit good for any remaining show this season, based on availability. The Carolina Theatre of Durham Inc. is responsible for paying artists and performers regardless of attendance, weather or school cancelations and will not be able to issue refunds under any circumstances.
Are study guides available?
Yes. Almost every Arts Discovery performance at the Carolina Theatre has an accompanying study guide. Study guides can be found by visiting each program's individual show page. If you do not see the guide, please select the "show more" link to see the complete show description. Many guide download links are located there.
Is the theatre accessible to persons with disabilities?
Yes. Please contact the box office staff to make any necessary arrangements prior to the show.
Where is the theatre located?
The Carolina Theatre is located at 309 W Morgan Street (also known as the Downtown Loop) in the heart of Downtown Durham directly adjacent to the Durham Marriott. Detailed driving directions can be found here
What parking facilities are available and where are they located?
Vans and cars may use the Durham Centre pay-parking garage located across the street from the theatre. If coming by bus, please inform the box office of the number of buses that will need parking space. Street parking for buses is governed by the City and is not guaranteed. Please check with the box office prior to the event to confirm bus parking location.
What time should my group arrive at the theatre?
Please arrive 20-30 minutes before show time.
What happens when my group arrives at the theatre?
The group should remain on the bus or outside while the group leader checks in with a theatre house manager in the main lobby. Doors open 30 minutes before the show, at which time your group will be directed to their seats.
Where will my group sit?
Theatre staff will seat students based on grade level and group size. Locations cannot be held for late arrivals. We request that all teachers and chaperones sit on the ends of the rows so they do not obstruct the view for smaller children seated behind them.
Can my group eat lunch at the theatre?
No. Eating inside the theatre or outside in the plaza is prohibited. We apologize for any inconvenience.